Making a Purchase

I accept the Sales & Delivery Conditions and understand that ECCO uses my personal data to process my order. You can read more about how ECCO uses your data in our Privacy Policy.
By creating an ECCO account, you agree to the Terms and Privacy Policy. Click here for more details about the consent granted.

In order for ECCO to provide you with an improved and more personalized experience, you have the option to create an account with us (your "ECCO account").
You can use your ECCO account to manage your account information and provide us with information about yourself, which, in turn, helps us improve our services and offerings. You will also have access to certain transactional data about your recent purchases and returns.

When you create an ECCO account, you consent to the processing described below:
The controller accountable for operating the ECCO account is ECCO Kuwait Company, which handles the sale of clothing, shoes, and leather goods.

The personal data we collect and use includes:

• Mandatory registration data, including your first and last name, gender, email address, and password.
• Transactional data, including information from purchases made in our online shops or ECCO stores, returns, or claims.
• Other information you agree to provide, such as your date of birth, family information, shoe size, demographic data, or preferences and purchasing interests.
• Information from Facebook and Google, such as your email, password, first name, last name, date of birth, country, language, and other information in your public profiles, if you use your Facebook or Google Account to log in.

We will use your data to operate your ECCO account and to conduct general marketing research, including customer analysis and segmentation, to better understand consumer trends and behavior. Furthermore, we use your personal data to evaluate and assess your interests and preferences in order to personalize your shopping and website experience and provide you with personalized offers and promotions (e.g., special birthday vouchers, offers in your preferred or frequently visited ECCO stores, etc.).

You agree that this consent may be used to send requests for you to update your consent to include additional relevant products, communication channels, or new processing purposes.

To improve your service in ECCO stores, staff in our stores will have access to your account information (including your name, email address, transactional data, and other provided details) when you identify yourself to them by providing your email, name, or phone number. ECCO stores may use this data when assisting you, including registering information about your visit, purchases, returns, and other in-store experiences.

For more details about how we collect and use your personal data and your rights as a data subject, please refer to our Privacy Policy.
You may withdraw the consents you have provided at any time by logging into your account to delete it or by contacting us as described in the Privacy Policy.

Yes, I’d like to receive news about ECCO’s products and services.
Read more about the consent and our Privacy Policy here.

When you sign up to receive newsletters, you consent to ECCO sending you emails, text messages (SMS), postal mail, calling your phone number, and using other communication methods to provide you with information about ECCO’s products (shoes, bags, leather goods, and related accessories), services, contests, and promotions (“Newsletters”).

The controller accountable for the processing is ECCO [Full company name], [Address], [Country].
To provide you with Newsletters, we will collect information necessary to send these, such as your first and last name, email address, and phone number. To personalize the content of our communications, we may also use other information you have provided, such as your gender, shoe size, date of birth, preferences, and other data from interactions with us, including purchases and website behavior.

For more details about how we collect and use your personal data and your rights as a data subject, please refer to our Privacy Policy. You agree that this consent may be used to request updates for you to include additional relevant products, communication channels, or new processing purposes.
You can withdraw consent at any time, either by following the instructions in the email or other communication received from us, or by contacting us as described in the Privacy Policy.

Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE

ECCO Kuwait Company for the Sale of Clothing, Shoes, and Leather Goods (referred to as "ECCO," "we," "us," and "our") respects your privacy and takes our responsibilities seriously.
This Privacy Policy describes how we collect information through your interactions with us, such as when you use our websites, mobile sites, visit ECCO-owned retail stores, use our mobile apps, or engage with our social media platforms like Facebook, Instagram, TikTok, Pinterest, etc. It also describes how we use and share that information.

In this Privacy Policy, "Personal Data" refers to information that identifies or relates to you, as defined under applicable privacy laws.
We will update this Privacy Policy periodically and post updates on our Website. Additional privacy notices may also be posted on specific pages or channels where we interact with you.

How We Collect and Use Your Personal Data
We collect personal data when you interact with us to enable various services, including purchases, account creation, and customer support. We use this data to personalize your experience and improve our offerings.

While providing certain information is optional, some information may be required for legal, contractual, or practical reasons. We will clearly indicate which information is mandatory. If you refrain from providing mandatory information, we may not be able to offer the requested services (e.g., signing up for a newsletter or completing a purchase).

For personalized services, such as tailored newsletters or promotions, we may occasionally ask for more details about your interests, demographics, or product experiences. This information is voluntary and used solely for service improvement.

We are committed to protecting your personal data with appropriate technical and organizational security measures against unauthorized access, processing, and accidental loss or damage.

How Your Personal Data is Collected
We collect data directly from you, from third-party partners, or through cookies and automated technologies. Sources include:

• You: Information provided during purchases, visits, surveys, or communications.
• Your Device: Data collected automatically from your device or browser during interactions with our website or apps.
• Third Parties: Partners such as payment providers and advertising companies may share information with us.
• Social Media: Platforms like Facebook or Instagram may share aggregated data with ECCO, which we may combine with other data.
• Cookies: These technologies collect information automatically to improve your experience, track interactions, and personalize marketing.

For further details, please refer to our Privacy Policy and Cookie Information section on the website.

General marketing research, profiling, and tailoring or improving our websites and service offerings

For the purpose of performing general marketing research, we use all information collected about you, as described above in this section. We may also use information collected about you through other channels as described in section 1.9 (Profiling for marketing purposes).

For the purpose of personalizing your website experience, adapting the content of future newsletters to better suit your interests, and providing you with personalized offerings, we may also build profiles and inferences based on the personal data described above in this section and information collected about you through other channels as described in section 1.9 (Profiling for marketing purposes).

When having an ECCO account

If you create an ECCO account with us, you will be asked to provide certain basic information we need to create and operate the account. You can choose to sign up using your Facebook or Google account. We may also give you the opportunity to provide us with other supplementary data beyond the mandatory information we have clearly indicated. We recommend that you keep your ECCO account data updated at all times.

Please be informed that we will not use your email address or phone number to send you newsletters unless you have provided separate and specific consent to receive such newsletters.

You can use your ECCO account to manage your account data and provide us with supplementary data that will help us improve our services and offerings to you. You will also have access to certain transactional data about your recent purchases and returns. To provide you with an increased level of security online, access to your personal data on certain sections of our websites may be protected with a password that you have selected. We strongly recommend that you do not disclose your password to anyone. We will never ask you to disclose your password. You can manage and delete your ECCO account by logging into the account to administer it.

Below you can read more about the types of personal data and the different purposes for which we use data when you have an ECCO account:

To create an ECCO account and make it available to you

The personal data we process for these purposes are the mandatory information that you have provided to us when signing up for an ECCO account, namely your name, email address, and password. We cannot create an account and make it available to you unless you provide us with the mandatory information.

To provide additional services to you as part of your My ECCO account

When you have an ECCO account, we will, for these purposes, store and provide you with access to transactional data about your recent purchases and returns.

To improve our services and offerings to you

For these purposes, we may also give you the opportunity to provide us with supplementary data, beyond the data which we have clearly indicated as mandatory, in order to improve our service offerings to you. The data we may process includes data about your age, date of birth, family information, shoe size, shipping and billing addresses, and other demographic information, as well as information about your interests and purchasing preferences. It is your choice whether to provide us with such supplementary data.

To provide you with better services when visiting our stores

For the purpose of providing you with a better service in ECCO stores, the staff will have access to information about you, including your name, gender, email address, phone number, transactional data, and other supplementary information you have provided to us.

The store staff will only access your information if you identify yourself to the staff by providing your email, name, or phone number, and you are not obliged to do so.

ECCO stores may use the data to service you and may, on our behalf, register information about your visit, such as the date of the visit, details about your purchases and returns.

General marketing research, profiling, and tailoring or improving our websites and our service offerings

For the purpose of performing general marketing research, we use all information collected about you, as described above in this section. We may also use information collected about you through other channels as described in section 1.9 (Profiling for marketing purposes).

We may also link your ECCO account data to other personal data about you for profiling purposes in order to personalize your website experience and provide you with personalized offerings (e.g., special birthday vouchers, offers in your preferred or commonly used ECCO store, etc.). Please also refer to section 1.9 (Profiling for marketing purposes).

Sign up using Facebook: If you have signed up using your Facebook account, you have, at the same time, given us access to collect and use information from Facebook, such as your email, password, first name, last name, date of birth, country, language, and other information contained in your public Facebook profile, including the pages, videos, other content, or ads you like, share, see, or click on. The Facebook profile information will be used for the requested sign-up, signing into your account, and further to tailor or improve our websites and the services we offer you. If you want to restrict the amount of information third parties, including us, can access, we strongly recommend you change your privacy settings in your Facebook profile.

Please also note that Facebook will be collecting information about you when using your Facebook account as a login. For more information about how Facebook collects and uses your personal data, please click here.

Sign up using Google: If you have signed up using your Google account, you have, at the same time, given us access to collect and use information from Google, such as your email, password, first name, last name, date of birth, country, language, and other Google account information you have allowed third parties to see. The Google account information will be used for the requested sign-up, signing into your account, and further to tailor or improve our websites and the services we offer you. If you want to restrict the amount of information third parties, including us, can access, we strongly recommend you change your privacy settings in your Google account.

Please also note that Google may be collecting information about you when using your Google account as a login. For more information about using your Google Account as a login, please click here.

When using our online ECCO shops

We offer you the opportunity to make purchases of ECCO products through our online shop.

Below you can read more about the types of personal data and the different purposes for which we use data if you make or take steps to make a purchase on this website or any of our other websites or apps:

Completing the purchase and delivery of the purchased items to you

For the purpose of completing the purchase and delivery of the purchased items to you, we will collect and process mandatory personal data you provide to us when making a purchase, including information about your name, email address, shipping address, billing address, details of the purchased items, and other necessary information.

Managing payments on this website

For the purpose of managing payments on this website, we will process information about your name, email address, shipping address, billing address, transactional data, IP address, phone number, and other data necessary for payment processing.

For the purpose of managing payments on this website, we have integrated components of the following online payment service provider: Amazon Payfort (hereinafter referred to as the "Online Payment Service Provider"). When selecting the relevant payment method, we automatically transfer personal data to the Online Payment Service Provider, which is necessary for payment processing.

You will provide your credit card details directly to the Online Payment Service Provider, who will then further transfer necessary data to the relevant credit card agencies for identity and creditworthiness checks and payment clearance.

Prevention of fraud, misuse of services, and money laundering

If you make an order through our online shop, we perform automated fraud checks to minimize the risk of exposure to fraudulent behavior and the misuse of credit cards. The personal data we process for this includes your name, email address, shipping address, billing address, transactional data, credit card number, expiry date, and security code.

We further process data about purchase behavior for automated decision-making without human intervention to determine whether there is a risk that we are exposed to fraudulent behavior and misuse of credit cards.

If we suspect fraudulent behavior, the purchase will not be completed. If you experience that the purchase is denied and want to object to this, please contact our customer care as described in section 8 (Contact Us).

Managing return requests and returning money

If you return any purchased items to us, we process information about your name, email address, shipping address, billing address, and details of the purchased items and payment information.

General marketing research, profiling, and tailoring or improving our websites and service offerings

For the purposes of performing general marketing research, we use all information collected about you, as described above in this section. We may also use information collected about you through other channels as described in section 1.9 (Profiling for marketing purposes).

For the purpose of personalizing your website experiences, adapting the content of future newsletters to better suit your interests, and providing you with personalized offers, we may also build profiles and inferences based on the personal data described above in this section and information collected about you through other channels as described in section 1.9 (Profiling for marketing purposes).

When visiting our ECCO stores

Below you can read more about the types of personal data and the different purposes for which we use data when you visit our ECCO stores:

Electronic receipt

We may offer to provide you with an electronic copy of your invoice by email when you make a purchase in one of our ECCO stores. If you make use of this service, we will process your email address and a copy of the invoice.

We will not use your email to send you newsletters or other marketing material unless you have specifically signed up to receive newsletters.

Having an ECCO account or signed up to receive Newsletters

In order to provide better service in ECCO stores, staff will have access to your personal data if you are signed up for our Newsletter or have an ECCO account and you identify yourself to the staff by providing your email, name, or phone number. The personal data processed in such cases include your name, email address, phone number, transactional data, data of visits to ECCO stores, and other supplementary information you have provided to us.

The ECCO store may use this data to service you and may register information about your visit, such as the date of the visit, details about your purchases, and returns.

Please also refer to SECTION 1.4 (WHEN HAVING A MY ECCO ACCOUNT) and SECTION 1.9 (Profiling for marketing purposes).

Managing vouchers and gift certificates

If you have received a voucher or gift certificate, we will process personal data about you, including your name, email address, and contact number, for the purpose of managing such voucher or gift certificate and enabling you to benefit from it.

Managing home deliveries

We may offer to send your order to your home address. If you choose to use this service, the information we process about you includes your name, email address, shipping address, and details of the purchased items, along with other necessary information.

General marketing research, profiling, and tailoring or improving our Websites and service offerings

For general marketing research, we use all information collected about you, as described in this section. We may also use information collected through other channels, as outlined in SECTION 1.9 (Profiling for marketing purposes).

To personalize your website experience, adapt the content of future Newsletters to better suit your interests, and provide personalized offerings, we may also build profiles and inferences based on the personal data described above and information collected through other channels, as outlined in SECTION 1.9 (Profiling for marketing purposes).

When contacting us through Customer Care or emailing us

You may always contact us through email at customerservice.me@ecco.com with a claim, comment, or question.

Below you can read more about the types of personal data and the different purposes for which we use the data when you contact us through one of our Customer Care representatives or email us:

Customer care – request handling

When you contact us, either through one of our Customer Care representatives or by email, with a comment or question, we will retain and use information about you to respond to your request, including your name, email address, phone number, country of residence, the content of your request, further communication with you, and other information necessary to manage and reply to your request.

It is always optional for you to provide us with information. However, please note that if we do not have sufficient information to process your request, we may not be able to fully support your request or inquiry.

Customer care – claim handling

When you contact us, either through one of our Customer Care representatives or by email, with a claim, we will retain and use information to respond to your claim, including your name, email address, phone number, country of residence, the content of your claim, further communication with you, and other information needed to manage and reply to your claim.

If necessary for establishing, exercising, or defending the claim, we may also request other relevant information, including health data, biometric data, or other special categories of data considered sensitive personal data.

It is always optional for you to provide us with information. However, please note that if we do not have sufficient information to process your claim, we may not be able to accommodate your claim.

When participating in competitions, product reviews, and surveys, etc.

Occasionally, we may offer you the opportunity to participate in competitions, make product reviews, or complete surveys. If you choose to participate, we will process personal data about you.

Below you can read more about the types of personal data and the different purposes for which we use the data if you decide to participate in a competition, product review, or survey:

Running competitions and surveys

For participation in competitions or surveys, we will collect and process your personal data, including your name, email address, age, gender, family information, shoe size, other demographic information, and information about your interests and purchasing preferences, depending on the specific competition or survey.

Participation in a competition or survey is optional, and it is entirely up to you what information you choose to provide. However, providing specific data may be mandatory for entry into a competition or completion of a survey, and not providing this information may preclude your involvement.

Conducting product or service reviews

From time to time, we may ask you to provide feedback about products or services you have acquired from us. If you participate in a product or service review, we may collect and process information about your name, email address, age, gender, nationality, shoe size, other demographic information, data collected through website transactions, information about your interests and purchasing preferences, images or video recordings of you, and your opinion about our products.

Providing a product or service review is optional, and it is entirely up to you what information you choose to provide. However, please be aware that providing specific data may be mandatory, and if you do not provide such data, you will not be able to submit the product or service review.

If you provide us with a product or service review, we reserve the right to share the review on social media and other websites operated by us or our ECCO affiliated companies.

General marketing research, profiling, and tailoring or improving our Websites and service offerings

We use information collected for running competitions or surveys, as well as for general market research purposes and to tailor or improve our Websites and service offerings.

For the purposes of general marketing research, we use all information collected about you, as described above in this section. We may also use information collected through other channels, as described in SECTION 1.9 (Profiling for marketing purposes).

To personalize your website experience, adapt the content of future Newsletters to better suit your interests, and provide personalized offerings, we may also build profiles and inferences based on the personal data described above and information collected through other channels, as described in SECTION 1.9 (Profiling for marketing purposes).

Profiling for Marketing Purposes

ECCO aims to better understand our customers to ensure we provide a relevant experience and effective marketing and advertising of ECCO products and services. To achieve this, we use the personal data we possess to analyze or predict aspects concerning our individual customers', newsletter recipients’, and website visitors’ personal preferences, interests, and behavior. This also includes performing general marketing research, such as customer analysis, customer segmentation, and statistics.

Below you can read more about the types of personal data and the different purposes for which we use data when profiling our customers, performing general marketing research, including customer analysis, segmentation, and statistics:

General Marketing Research, Customer Analysis, Customer Segmentation, and Statistics

The personal data we process for general marketing research includes information such as your name, email address, phone number, data collected through the use of our websites, newsletter tracking data, addresses, Facebook profile information, Google account information, and details about your demographics, interests, and preferences (e.g., gender, date of birth, shoe size, shoe preferences for you and your family members). This also includes online and offline transactional data, including abandoned shopping baskets, returns, and Customer Care interactions.

We use your data for various analytical purposes to better understand: a) How you browse and use our platforms b) Which products you are interested in c) Which features of our products and platforms you like d) The quality of our services, including customer service, marketing, and advertising campaigns addressed to you, and your reactions to these services e) Our product and website design f) Whether the overall user experience worked for you or not

We use this analysis to improve and develop our marketing communication to you and the quality of your personalization experience across our channels and platforms.

Personalizing Your Shopping and Website Experiences, and Optimizing the Service You Receive

Furthermore, we may use the information mentioned above to evaluate and assess your individual interests and preferences to personalize your shopping and website experiences, and optimize the service you receive from us.

Customizing Newsletter Content and Special Offers

If you have signed up to receive Newsletters, we will also use your personal data to adapt the content of the Newsletters to better suit your interests and provide you with personalized offerings.

Audience Management

We create a profile about you by consolidating all the information you provide directly or indirectly. This allows us to personalize our interactions with you. We use audience management technologies to ensure that the right messages and information reach you at the appropriate moment through the channels you have used previously or expressed a preference for. This includes sending you marketing messages about offers and products or addressing you across digital media through ads on ECCO brand platforms. The level of personalization depends on the consents you have provided and the length and nature of our relationship with you.

Improving Data Models

We use data science and your profile and personal data to create data models that help us improve the logic in our analytics activities, providing us with more insight about your comments, feedback, interactions, preferences, and needs regarding our products and services. We compare the data model we create using your profile with other similar consumer profiles and categories to predict and analyze your preferences further.

Social Media

ECCO is present on various social media platforms, such as Facebook, TikTok, and Instagram. We use these platforms to communicate with you and provide information about ECCO, our products, services, and promotional updates. We may receive information from you through your comments, shared images, messages, and reactions, which we use to respond or communicate with you.

If you use a hashtag that includes ECCO, our product names, or other information that we search for, we may also use your information to reach out to you, communicate with you, and, subject to your consent, use your user-generated content on our Website and/or Social Media Pages.

Below you can read more about the types of personal data and the different purposes for which we process data on social media:

When Visiting Our Social Media Pages or Engaging with Us via Social Media Platforms

We obtain information about you through various social media channels, such as Facebook, Instagram, TikTok, and Google, when we use these platforms for advertising, analytics, or to enrich your profile with ECCO.

The personal data we process about you includes any publicly available social media information, such as your social media handles, social media interactions and public postings, your “Likes” and other reactions, social media connections, photos that are public, or those you send to us by mentioning us or following our social media posts using “handles” or “hashtags,” and comments or messages you shared with us publicly or privately on social media platforms.

We may also obtain information indirectly from social media companies (e.g., Facebook, Google) when we advertise on these platforms. The personal data we process for this includes your participation and membership in particular topics and/or groups, your profile settings and preferences, and your behavior on different platforms owned by the same company.

When Using Your User-Generated Content in Marketing of Our Products

From time to time, we invite you to provide your images via social media platforms by following specific instructions on the use of hashtags. We will use the images you provide for our campaign communications. We will obtain the rights to your image through a license agreement in the form of our terms and conditions.

By submitting your images via social media platforms, you agree to let us use your images as described in the license agreement. The personal data we process for this includes information about your social media handle, images, videos, comments, sound recordings, and other files provided through the social media platform promoting ECCO and social media interaction and activity.

Advertisement via Social Media

We use third-party advertising platforms, such as Facebook, TikTok, Google, YouTube, Instagram, etc., to send you targeted messages based on your behavior and browsing patterns, at specific times and locations on these platforms, to increase the efficiency of our advertising campaigns.

To achieve this, we share your personal data with our advertising agency partners and social media platforms. We use third-party solutions such as Google Analytics and Facebook Business Manager tools to improve our targeting of campaigns and messages.

Social media platforms will attempt to match your profile in their database to determine the optimal time and place (the page you are browsing) to show you an advertisement from ECCO. We also need to analyze necessary information to understand the impact of our campaigns.

If you don’t accept tracking for this purpose, you will still see ECCO advertisements on social media platforms and other third-party platforms at random. Please also read the privacy notice on the social media platforms to understand how your personal data is used by them for this purpose.

You can learn more about how our advertising partners and social media platforms help us achieve this purpose by visiting their sites:

• Google Personalised Advertising: https://support.google.com/adspolicy/answer/143465?hl=en
• Google Advertising Policies: https://support.google.com/adspolicy/answer/6020956
• Facebook Lookalike Audiences: https://www.facebook.com/business/help/164749007013531
• Facebook Custom Audience Terms: https://www.facebook.com/legal/terms/customaudience
• TikTok Advanced Matching Terms: https://ads.tiktok.com/i18n/official/policy/business-products-terms
• Pinterest Analytics term: https://help.pinterest.com/en/business/article/pinterest-analytics 

General Marketing Research, Profiling, and Tailoring or Improving Our Websites and Service Offerings

For general marketing research, we use all the information collected about you, as described in this section. We may also use information collected about you through other channels, as described in Section 1.9 (Profiling for marketing purposes).

To personalize your website experiences, adapt the content of future Newsletters to better suit your interests, and provide personalized offerings, we may also build profiles and inferences based on the personal data described above and information collected through other channels, as described in Section 1.9 (Profiling for marketing purposes).

Online Marketing and Re-targeting

When visiting the ECCO Website, and to the extent you have given us your consent to place cookies on your device, we will use cookies and similar technologies to track your activities on our Website and use your information to target advertising to you across different channels and devices (also known as “cross-context behavioral advertising”).

In addition to cookie technology, we might also process other personal data we have about you for online marketing and re-targeting purposes. The personal data we process for online marketing and re-targeting includes your email address, data collected through the use of our websites, newsletter-tracking data, Facebook profile information, Google account information, and other demographics, interests, and preferences (e.g., gender, date of birth, shoe size, family situation, product preferences, etc.), and online and offline transactional data, including abandoned shopping baskets, returns, and customer care interactions.

How We Share Your Personal Data with Others

To make our services available to you, provide you with requested services and support, and operate our business, we may need to disclose and transfer your personal data to other ECCO Affiliates (companies either directly or indirectly owned or controlled by us, under common control or ownership with us, or that own or control us) and third parties, such as IT suppliers, marketing agencies, logistics service providers, and payment service providers.

When we use service providers and contractors to process your personal data on our behalf (also referred to as “data processors”), we require that they process your personal data only in accordance with our instructions. We also require that data processors sign relevant contracts providing sufficient guarantees to implement appropriate technical and organizational measures to ensure the data processing meets the requirements of applicable data protection regulations and adequately protects your rights.

In cases where we disclose your personal data to third parties who will act as independent data controllers (rather than data processors), we do our best to ensure that they are trustworthy and have implemented appropriate technical and organizational measures to protect your data.

Categories of Recipients

The main categories of potential recipients of your personal data are:

Service Providers acting as Data Processors
We may share your personal data with our trusted third-party service providers who, on our behalf, operate, maintain, and/or support our IT systems and infrastructure, our websites, manage our payment solutions, perform statistical analysis, send newsletters, provide customer support, and perform other important services for us.

Service Providers acting as Independent Controllers
We may also share your personal data with our trusted third-party service providers, who will use your personal data for their own purposes and thus act as independent data controllers. These third-party service providers include logistics service providers, payment service providers, and our external auditors.

Third-Party Advertising Partners like Facebook, Google, and TikTok
We use third-party advertising partners to collect information about your use of our website to serve targeted advertising and measure the performance of our advertising campaigns. These third-party partners may collect this information using tracking technologies, such as pixels, cookies, APIs, and SDKs.

• Facebook (Meta): You can read more about how Facebook processes your personal data in their Data Policy at https://www.facebook.com/about/privacy.
• Google: You can read more about how Google uses information shared with them here: https://policies.google.com/technologies/partner-sites
• TikTok: You can read more about how TikTok uses information shared with them here: https://www.tiktok.com/legal/privacy-policy-eea?lang=en.
• Instagram: You can read more about how Instagram uses information shared with them here: https://privacycenter.instagram.com/policy.
• Pinterest: You can read more about how Pinterest uses information shared with them here: https://policy.pinterest.com/en/privacy-policy.

ECCO Sko A/S
We may disclose your personal data to ECCO Sko A/S, with its registered address at Industrivej 5, 6261 Bredebro, Denmark, and other companies owned or controlled by ECCO Sko A/S, or that own or control ECCO Sko A/S (“ECCO Affiliates”), to provide us with relevant services.

Other ECCO Affiliates
If you have created an account with us, we may disclose your personal data to other companies owned or controlled by us for the operation of the MY ECCO account, as outlined in Section 1.4 (WHEN HAVING A MY ECCO ACCOUNT).

If you have made a purchase from one of our ECCO Affiliates through our online shop, transactional data will be disclosed to allow the ECCO Affiliate to comply with relevant accounting and tax regulations.

We may also disclose your personal data to other ECCO Affiliates in other situations for them to provide us with relevant services.

Legal Successors
A transfer of your personal data to another legal entity may occur as part of a transfer of our business or parts thereof in the form of a reorganization, sale of assets, consolidation, merger, or similar.

Other Disclosures
In addition to cases where you have consented to a disclosure of your personal data or where disclosure is necessary to achieve the purpose(s) for which it was collected, personal data may also be disclosed in special situations where we believe it is necessary to identify, contact, or take legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities, or otherwise where necessary for the establishment, exercise, or defense of legal claims.

Transfer of Data to Third Countries

The processing of your personal data might involve a transfer of your personal data outside the country you are residing in, which includes, but is not limited to, countries within the European Economic Area, UK, the United States, Canada, China, Hong Kong, Macau, Taiwan, Vietnam, Singapore, Thailand, Malaysia, Japan, South Korea, Russia, UAE, Turkey, Indonesia, India, Australia, and New Zealand.

We do our utmost to ensure that all recipients of your personal data provide appropriate safeguards to protect your personal data.

How We Retain and Delete Your Data
Your personal data will be held by us and kept in a form that permits identification of you for no longer than is necessary for the purposes for which the personal data is collected and legitimately processed.
This implies that we will keep and process your personal data as long as we are providing services to you, interacting with you, and/or considering having a relationship with you. We will also keep it afterward for as long as needed for:

• The establishment, exercise, or defense of potential legal claims and disputes.
• Compliance with tax, VAT, accounting, and other mandatory regulations.
  Thereafter, we will, within a reasonable time, either delete your personal data or anonymize it so that it can no longer be used to identify you.
  We will also honor any statutory right you have to request your personal data to be deleted or anonymized. Please refer to Section 4 (Your Rights and How to Withdraw Consents and Unsubscribe).

Your Rights and How to Withdraw Consents and Unsubscribe
We respect that, under applicable data protection regulations, you may have certain rights to object to the processing of your personal data, request access to, and rectification and/or erasure of your personal data.
In the sections below, you can read more about the specific privacy rights you may have.
We always respect that any consents you have given to process your personal data can be withdrawn at any time. If you withdraw consent, we will cease to process your personal data, unless continued processing is permitted or required according to applicable privacy regulations or other laws. The withdrawal of your consent will in no event affect the lawfulness of processing based on consent before its withdrawal.
If you refrain from providing required consent or later withdraw your consent, it might result in you being unable to benefit from services based on that consent.
To make use of any of your rights, please send us your request via the points of contact listed in Section 8 (Our Contact Details) or other means described below.
You can unsubscribe from newsletters by following the instructions in any email or other communication you receive from us. Please provide relevant information, including your full name and email address, so we can clearly identify you. We will respond to your request as soon as possible.

Complaints
We do our best to ensure that we protect your personal data, keep you informed about how we process your personal data, and comply with applicable data protection regulations. If you are not satisfied with the processing and protection of your personal data or the information you have received from us, we urge you to inform us so that we can improve. Please also contact us if you wish to make use of your rights.
Please contact us through the points of contact listed in Section 8 (Our Contact Details). Also, please provide us with relevant information, including your full name and email address, so that we can identify you. We will respond to your request without undue delay.

Links to Other Websites
We may provide links to third-party websites. These linked websites are not under our control, and we cannot accept responsibility or liability for the conduct of third parties linked to our websites. Before disclosing your personal data on any other website, we advise you to examine the terms and conditions of using that website and its privacy policies.

Changes to This Privacy Policy
We reserve the right, at our discretion, to add, modify, or remove portions of this Privacy Policy in the future to ensure that the information herein provides relevant and adequate information about how we collect and process your personal data.

This Privacy Policy may be supplemented by other information received from us or another ECCO Affiliate, and other terms and conditions applicable to this website or that you have agreed to as part of interacting with us or another ECCO Affiliate.
You can always find the updated version of our Privacy Policy at ksa.ecco.com.

If you have consented to receive newsletters and other information from us, we will also inform you directly about any updates to this Privacy Policy via email.

Our Contact Details
We welcome your comments and questions. Please contact us at:

ECCO Kuwait Company for the Sale of Clothing, Shoes, and Leather Goods
Attn: Customer Service
Address no. 17916314
Hawalli, Plot 1, Division 7BO218, Ibn Khaldoon Street, Al Rifai Complex / Fawzia Suleiman Ghanem Al-Othman, Floor 1S, Unit 8
Kuwait

Email: customerservice.me@ecco.com